Affective Computing and Adaptive Help (opens in new tab)

Several months ago, I saw Dr. Rosalind Picard give a talk on Affective Computing. I took notes and thought a lot about what she said but let my thoughts fester rather than follow up on them. Then last week, I read Emotional Design by Donald A. Norman, which reminded me of Dr. Picard’s work and my initial thoughts about affective computing. There are two elements to affective computing: People interact with technology and devices as though it has a personality (and devices and interfaces witho...