Are AI chatbots docs? (opens in new tab)

Robin Sloan asks: Is the doc bot docs, or not? He relates a recent experience he had with an AI chatbot where the chatbot provided a response for his question that was incorrect despite being provided from the authoritative context of the official Shopify documentation. Reacting, Sloan considers: I suppose there are domains in which just taking a guess is okay; is the official documentation one of them? I vote no, and I think a freestyling doc bot undermines the effort and care of the folks [...