tweetthedocs: Use Twitter to meet your users where they are (opens in new tab)

As a tech writer, it’s hard to tell how users get to your docs at all. They might be clicking on in-product help links, searching the web, or getting sent links from support. But you can get proactive about it too. Help users of your product get their questions answered by meeting them where they are—on social media sites like Twitter. You may already rely on marketing, sales, support, and search engines to bring users to your documentation, but social media is a direct option. You can tweet ...