Chatbots make stuff up. Why do we believe them anyway? (opens in new tab)

Marathon day. An early train into London, then an unfamiliar journey across a race-disrupted city from Paddington to Blackheath, all in good time for the start of the race. I was nervous, of course, but was cheered by the sight of another bib-wearing runner — more experienced at marathons, less familiar with London. Me: “How […]