Robert Glasser: “Are people using AI, or is the organization learning from it? What changed because we spent those tokens? And who moves discoveries from individuals to teams to organizational capabilities? Ethan Mollick has been writing about AI adoption in organizations for a while now. In Making AI Work: Leadership, Lab, and Crowd, he makes the point that individual productivity gains from AI do not automatically become organizational gains. People may get faster, write better, analyze mor...

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