SOUTHWEST AIRLINES PARTNERS WITH AMAZON WEB SERVICES (AWS) (opens in new tab)

Southwest Airlines Co. is partnering with Amazon Web Services (AWS) as its preferred cloud provider to modernize its technology foundation and evolve how the airline operates, builds, and is able to serve its Customers. As part of this partnership, Southwest will transition from a largely on-premises environment to a cloud-based, AI- and agent-enabled architecture on AWS by 2028—laying the foundation to operate with greater speed, flexibility, and reliability to support the business.