Five years of getting AI wrong (opens in new tab)

Our first experience of AI began with documenting AI systems in the early 2020s. One product guided banking customers using spoken interactions through a decision tree, and another vectorised data. We thought we understood what AI did, and where it could be used. Then, in 2022, OpenAI released ChatGPT. In five days, ChatGPT had a... Read more » The post appeared first on <a href="