Generative AI governance framework: building responsible AI systems (opens in new tab)

Generative AI is no longer a pilot that leaders can observe from a distance. It is in contact centers, developer workflows, reporting layers, and autonomous agents acting on behalf of the business. As shows, the stakes rise once outputs become actions. Speed without structure creates exposure, and the board is no longer asking whether AI is being used. They are asking whether anyone is in control.A generative AI governance framework is what allows AI leaders to move fast without losing contro...