Your users don’t hate ECM, they hate how you implemented it. (opens in new tab)

Why user-centric thinking is the missing piece in Enterprise Content Management. Let’s set the record straight, your users don’t hate enterprise content management (ECM). They hate your ECM! That might sound harsh, but have you ever heard complaints like these? … then you’re not dealing with a technology problem. You’re dealing with an implementation problem […] L’article est apparu en premier sur .