Exclusive: Amazon and Walmart workers are concerned that AI is making HR decisions (opens in new tab)

In February, April Watson hit her head while stowing products at an Amazon warehouse outside of Atlanta, Georgia. The injury gave her a concussion, and she was told by a neurologist that she would have to go on restricted duty and work at a slower pace than was typically expected of her. Despite having paperwork from the doctor that clearly stated that she had to work more slowly, however, it took Watson over a month to get the necessary accommodations on the job—all because she couldn’t get ...