AI is making answers cheap. Curiosity is priceless (opens in new tab)

We’re living through the most answer-rich moment in human history. Need a market analysis? A product brief? A launch strategy? AI can generate something polished in seconds. Some of it still makes my jaw drop. But there’s a growing risk inside companies that I don’t think leaders are talking about enough: Fast answers can create the illusion of understanding. Increasingly, organizations are mistaking speed for insight. A few months ago, my team at SurveyMonkey noticed an uptick in customer ch...