Bina Ramroop broke down in tears when she realized she wasn’t going to get the tickets she had bought for her grandson’s 13th birthday. As thousands poured into Atlanta Stadium on Monday to see Spain face Cape Verde in what turned out to be Ramroop stood outside, increasingly stressed as she went back and forth for hours between StubHub representatives on the phone and FIFA representatives in the ticket booth. Each blamed the other. No one could figure out why the tickets Ramroop bought month...

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