Platform shift in mental health support among undergraduates: from campus counselors to GenAI-based consultation​ (opens in new tab)

China is advancing the implementation of the “AI+” initiative and exploring the promotion of AI technology in scenarios such as health management and assisted diagnosis. Against this backdrop, universities are accelerating the adoption of GenAI virtual counseling tools to address the growing psychological issues among undergraduates, including depression, anxiety, and academic stress. However, research on why students are shifting from traditional in-person psychological consultations to GenA...