Most pros have seen AI hallucinations in IT operations (opens in new tab)

Autonomous AI is taking action inside enterprise IT environments. Software is restarting services, isolating risky devices, and applying patches without waiting for a human to approve the step. The capability is spreading at the same time IT professionals are reporting frequent encounters with AI output errors that can carry operational impact. Ivanti’s 2026 AI Maturity Report, drawn from responses by 1,500 IT professionals across six countries, finds that 68% have personally seen AI produce ...