Presentation: The Time It Wasn't DNS (opens in new tab)

Transcript Sean Klein: Principal Technical Program Manager is the title they gave me. Modern Incident Analysis is the title I gave myself. That's what I do. I like to joke that I turn outages into 20-page Word documents and then deliver them to my senior leadership. It's not a joke, it's literally what I do. It's my job is writing Word documents. The method and the tools that I use to create the Word document are what differentiate what I call modern incident analysis, as a differentiator fro...