Presentation: Week-Long Outage: Lifelong Lessons (opens in new tab)

Molly Struve discusses a brutal six-day outage that nearly sank a company. She explains technical lessons like the importance of FMEAs, shadow traffic, and exercising rollback mechanisms. She shares why the human elements - widening your circle early and having a VP who acts as a defender - are what truly build psychological safety. By Molly Struve