How Much Can You Trust an LLM to Tell You What Your Customers Want? (opens in new tab)

Most teams want to work on something useful for customers. In the same vein, most product leaders also want to offer something useful for customers. That's how products fulfill the organization's strategy. Yet, I see so many product leaders outsource their product thinking to LLMs. Why? Because it's hard to discover what customers want. You […] The post appeared first on .