AI Readiness Isn’t About AI (opens in new tab)

I’ve spent the last 25 years trying to answer one question: how do you actually get a large, complex organization to deliver software predictably? The question hasn’t changed. The technology has changed. The buzzwords have changed. The funding model has changed. But the underlying problem has been the same one the whole time, and right now it’s wearing a new costume called AI. So when CIOs ask me what they should be telling their board about AI, I tell them the same thing: don’t tell them abo...