Psychologists must be involved in building conversational AI chatbots (opens in new tab)

Conversational artificial intelligence (AI) chatbots could democratize access to personalized learning and mental health support, but they might also exacerbate psychological risk and social isolation. Realizing their full potential requires involving psychologists in the AI industry and embedding psychological theory and empirical methods into system design, development, evaluation, and monitoring. Conversational AI chatbots could democratize access to personalized learning and mental health...