How visa applications became big business across Africa (opens in new tab)

For millions of people, getting a visa is the key to studying, working or travelling abroad, but applicants on the African continent say the process has become increasingly expensive and difficult due to VFS Global – an Indian company that handles visa applications for dozens of African governments. An investigation by Lighthouse Reports and its media partners, including RFI, found complaints of aggressive sales tactics and a thriving market for fraud.