If You Are at Scale, You Now Have 2 Full-Time Jobs: Keep Your Installed Base Happy. And Winning the AI Agent War in Your Space. (opens in new tab)

Here’s what I see at almost every B2B company that has crossed $50M ARR right now: The CEO is running two completely different, completely demanding businesses at the same time. And most of them are only really showing up for one. The first job is the one they know. Keep the installed base happy. Keep... Continue Reading