One Unexpected Benefit of Our AI VP Customer Success: Customers Yell a Lot Less. Everything Is Just … More Calm. (opens in new tab)

Agents Really > Humans in Many Cases. If the AI Agent is Really Well Trained and Designed. There’s a part of running AI agents in production that nobody writes about. It’s not the cost. It’s not the hallucinations. It’s not the setup. It’s that customers treat agents better than they treat humans. And the agents...