SaaStr AI App of the Week: Pylon. The AI-Native Support Platform Built for B2B, Not Reheated B2C (opens in new tab)

The Bottom Line: Pylon is the support platform built from scratch for B2B, where the real conversations happen in Slack and Teams, accounts are worth six and seven figures, and “deflection” is the wrong goal. AssemblyAI, Writer, Cognition, Deel, and Hightouch already run support on it, alongside a wave of the best AI-native companies. $51M...