Sales Used to Be the Engine. For the AI Leaders, It’s Often More the Caboose. (opens in new tab)

There’s an argument going around right now that sales isn’t as important as it used to be. Still important. Just not as much as it once was. Bear with me here. It’s not an argument I agree with. But I can’t argue with the logic. The point is this: the world has bifurcated. And what...