Innovation powers UOB’s vision for smarter banking (opens in new tab)

Artificial intelligence (AI) has become the latest version of the corporate arms race, with companies under pressure to quickly adopt the newest tools or risk being left behind. But in banking, the calculation is different. These technologies cannot just be exciting or efficient; they also have to be secure and accountable. UOB approaches this moment with what Lee Zhu Kuang, head of the bank’s Innovation Group, describes as “discipline over hype”. Rather than chasing every trend, the bank is...