Just 16% of Americans think AI will benefit society, despite chatbot use climbing to 49% of US adults (opens in new tab)

The Pew Research Center found that 49% of US adults now use chatbots, up from 33% two years ago. This includes roughly one in four who use these tools on daily basis. Fifty-one percent say they don't use chatbots at all, the majority of whom are 50 and older.