Op Ed: Amir Balaish On TMC White Glove Service, Margins And The Customer Loyalty War (opens in new tab)
White glove service never was really about human intervention, argues Wenrix co-founder and CEO Amir Balaish. It was about the outcome. For as long as anyone in corporate travel can remember, white glove service has meant the same thing: a dedicated consultant, a direct line and a person who knows your preferences and sorts out... The post Op Ed: Amir Balaish On TMC White Glove Service, Margins And The Customer Loyalty War appeared first on The Company Dime.
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