Op Ed: Consultant Tony O’Connor On The Agentic Trojan Horse (opens in new tab)

AI-powered booking agents promise efficiency but may come with hidden commercial biases, writes consultant Tony O’Connor. He urges buyers to scrutinize AI revenue models and resist over-reliance on automation before relinquishing control to what he called opaque platforms. Corporate travel stands on the edge of the biggest structural changes in its history. The emergence of... The post appeared first on .