Universal looks for smarter virtual queue systems (opens in new tab)

By Robert Niles: Here's a question that many theme park fans have had to face at some point. What do you do when you are in line for an attraction and it goes down?Do you stay in line and wait it out? Or do you leave the queue and try to come back later? The more you know about a ride and its operations, the more informed a decision you can make. If a roller coaster goes down for rain, for example, you know that it's not coming back up until the shower passes and the ops team and reset the tr...