One in three Americans use chatbots for health advice. These six patients explain why • The Washington Post (opens in new tab)

Fenit Nirappil: Chatbots fuelled by artificial intelligence bear disclaimers saying they cannot dispense medical advice or diagnose conditions, but they still field millions of queries from users who are sick, trying to decipher medical records or understand their treatment options. Nearly 1 in 3 Americans have turned to the bots for health information, according to a recent survey by KFF, a nonpartisan health policy and education organization. AI companies are rushing to meet this demand, in...