She lost S$50,000 when this spa shut down overnight (opens in new tab)

“Sarah” thought she was paying for self-care\. Instead, she lost nearly S$50,000 when beauty spa Royal Secrets Wellness shut down overnight\. Now, she says she has sleepless nights thinking about the money she may never recover\. She asked to remain anonymous because her parents don't know how much she spent\. “Sarah” is not alone\. Consumers in Singapore lost more than S$2\.1 million from prepaid package business closures in 2025 — the highest losses ever recorded for any industry\. How do c...