How to Prioritize Software Tasks (opens in new tab)

Kent walks the Kano model on a real food-delivery backlog: Must-be, Performance, and Delighter — why GPS was a wow in 2015 and a basic today, and why you cannot delight your way out of broken basics\. Chapters 0:00 The backlog fight 1:39 What type of feature is this? 2:15 Basics \(Must-be\) 3:47 Performance needs 5:38 Delighters 6:32 GPS lifecycle reveal 7:56 Why silence misleads teams 10:00 Cannot delight out of broken basics 10:36 AI and the junk drawer 11:52 Prioritized build order 14:25 H...