How I Automated My Client Onboarding — And Saved 10+ Hours Every Week
dev.to·15h·
Discuss: DEV
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Let’s be honest: onboarding new clients manually sucks. Email chains. Spreadsheet chaos. Missed follow-ups.

A few months ago, at Gonzo Digital Marketing Australia, I decided to fix this the developer way — through automation.

Here’s what I did 👇

🧩 Step 1: Defined the Workflow

Every client went through the same 5 steps — proposal → approval → payment → kickoff → reporting. So, I mapped it all in Google Sheets, connected it to Zapier, and linked with Slack for instant notifications.

⚙️ Step 2: Integrated Everything

When a client signs a proposal → they automatically receive a welcome email

When payment is confirmed → our internal Slack gets a “New Project Live” message

When onboarding is complete → GDrive folder & reports are auto-created

No code. No hassle. Just time saved...

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