Amazon has begun rolling out “Alexa+ Greetings,” a feature that lets certain Ring video doorbells answer the door and hold more natural conversations with visitors, even when the homeowner isn’t available. The system uses Ring’s video-based descriptions to infer who is at the door—such as a delivery worker, a friend, or a salesperson—based on cues like clothing, objects, and actions, and then responds using the homeowner’s preset instructions. Supporters frame it as a convenient way to handle everyday doorstep moments more smoothly, while some coverage notes practical caveats and the likelihood of occasional AI misreads.

Highlights:

• Eligible devices: The feature is rolling out for two wired models: Ring Wired Doorbell Pro (third generation) and Ring Wired Doorbell Plus (second generation).
• Plan requirements: Access requires a Ring Home Premium subscription, and some reports say you also need the Alexa+ early access build.
• Language region: Engadget reports it currently supports English and is available in the US and Canada.
• Use-case breadth: Beyond deliveries, Amazon and reviewers describe scenarios like taking messages from friends, giving visitors instructions (such as where to leave items), and politely declining door-to-door sales.
• Personalization controls: Android Headlines says users can enable Alexa+ Greetings in the Ring app, set custom instructions, and later review or adjust those instructions by asking Alexa.

Perspectives:

• Amazon: Amazon presents Alexa+ Greetings as turning a Ring doorbell into an assistant that can figure out who’s there and respond conversationally based on visual context and homeowner instructions. (TechCrunch)
• Product reviewers: Review coverage highlights that the experience can feel futuristic and convenient, but also points to constraints (limited device support and paid plan requirements) and warns that AI identification may make mistakes. (Engadget)
• Consumer smart-home press: Tech outlets emphasize the “appropriate greeting” angle—tailoring responses for delivery people, friends/family, and cold callers—positioning it as a practical quality-of-life upgrade for busy households. (TechRadar)

Sources:

• Amazon’s new Alexa+ feature adds conversational AI to Ring doorbells - techcrunch.com
• Your Ring doorbell can now use Alexa+ to identify who's calling and give them an appropriate greeting - techradar.com
• Alexa+ on a Ring doorbell can now chat with your visitors - pcworld.com
• Amazon Introduces Alexa-Powered Ring Doorbell With Personalized Visitor Greetings - cnet.com
• Amazon Expands Alexa+ to Let Ring Doorbell Answer Visitors Naturally - androidheadlines.com
• Alexa+ can now answer your Ring doorbell and talk to people - engadget.com