• Home ›
• Services ›
• Healthcare CRM Software Development Services

Developing Scalable Software for Helathcare CRM

Delivering connected, efficient, and secure patient management requires a healthcare CRM platform that evolves with your organization’s needs. At Fortunesoft, we develop custom healthcare CRM solutions that empower hospitals, clinics, and digital health providers to manage patients, streamline workflows, and improve care outcomes, all while maintaining full compliance with HIPAA, GDPR, HL7, and FHIR standards.

With over 16 years of experience in healthcare software development, we specialize in building CRM systems that unify patient data, automate communication, and provide actionable insights for better decision-making.

Our solutions are scalable, integration-ready, and designed to optimize operational efficiency across departments. At Fortunesoft, we provide healthcare CRM software development services with expertise in delivering:

**Compliance-Ready, Secure CRM Architecture: **

Our healthcare CRM solutions are designed to comply with healthcare regulations such as HIPAA, GDPR, HL7, and FHIR, in order to ensure interoperability and data accuracy.

**AI-Driven Automation for Better Care and Outcomes: **

We deliver healthcare CRM platforms with intelligent automation and analytics, designed to meet your needs and improve patient engagement, retention, and care outcomes.

**Seamless Integration with EMR/EHR and Healthcare Systems: **

We develop healthcare CRM solutions that ensure unified patient records and seamless interoperability with existing healthcare systems and digital infrastructure.

Why Choose Fortunesoft for Developing Your Healthcare CRM Software?

Choosing the right development partner is crucial. Here’s why businesses trust Fortunesoft:

Proven Expertise in Healthcare CRM Solutions

Fortunesoft is a leading healthcare CRM software development company with proven expertise in building secure, scalable, and compliance-ready CRM systems for hospitals, clinics, and enterprises to enhance care coordination and patient engagement.

Dedicated Healthcare Software Development Teams

Our cross-functional teams include CRM architects, developers, and healthcare IT experts who specialize in interoperability, automation, and analytics to ensure high-quality outcomes.

Customized CRM Solutions for Every Healthcare Need

As a reliable Healthcare CRM Software Development Company, we design CRM systems tailored for hospitals, telehealth providers, and digital health enterprises.

Scalable & Future-Ready Architecture

Our modular, flexible CRM architecture supports AI, machine learning, and cloud integrations, enabling seamless growth and adaptation as your healthcare organization evolves.

Accelerated Development & Deployment

Using agile methodologies and DevOps practices, we deliver CRM solutions rapidly without compromising quality, ensuring timely deployment and immediate value to your teams.

Key Features of Our Custom Healthcare CRM Development Service

• Patient Data Management & Secure Records

Centralized, HIPAA-compliant patient data with secure access and audit trails.

• Workflow & Task Tracking

Automate administrative workflows and track tasks to boost productivity.

• Automated Follow-Ups & Reminders

Trigger reminders automatically for appointments, medication, and follow-ups.

• Scheduling & Resource Management

Optimize staff, room, and equipment allocation for efficient operations.

• Alerts & Notifications

Real-time alerts keep care teams informed and improve response times.

• Document Management & Secure File Storage

Store, retrieve, and share medical documents securely with compliance.

• Advanced Reporting & Analytics

Gain actionable insights through dashboards, KPIs, and predictive analytics.

Some of the Healthcare CRM Software Development Services We Offer

Custom Healthcare CRM Software Development

We design and develop fully tailor-made CRM platforms that align with your healthcare organization’s unique workflows, patient engagement strategies, and operational goals. Each solution is secure, scalable, and built to optimize efficiency, compliance, and care delivery outcomes.

Patient CRM & Medical CRM Development

Our Patient CRM and Medical CRM Software Development solutions centralize patient data, streamline communication, and track engagement. By providing actionable insights and automation tools, we enable healthcare teams to deliver personalized care while maintaining regulatory compliance and operational efficiency.

Integration with EMR/EHR and Other Healthcare Systems

We provide seamless integration of your CRM with EMR/EHR systems, lab tools, telehealth platforms, and other healthcare software. This ensures accurate data exchange, interoperability across departments, and unified patient records for better care coordination and informed decision-making.

Mobile Healthcare CRM App Development

We develop mobile healthcare CRM apps for iOS and Android that provide providers with secure, real-time access to patient data, appointments, and interactions, streamlining care coordination, improving responsiveness, and enhancing overall patient engagement and operational efficiency.

Telehealth & Remote Patient Monitoring CRM Solutions

We can seamlessly integrate telehealth and remote patient monitoring capabilities into your CRM system to enable continuous, patient-centric care. Our integrations support real-time consultations, secure data sharing, and automated follow-ups, helping healthcare providers improve engagement, streamline workflows, and deliver better outcomes.

CRM Cloud Migration & Modernization Services

We help healthcare organizations upgrade legacy CRM systems and migrate to secure, scalable cloud infrastructures. Our modernization approach ensures improved performance, compliance adherence, seamless integration, and future-ready architecture that supports growth and evolving digital health needs.

Healthcare CRM Consulting Services

Fortunesoft provides strategic consulting to healthcare organizations on CRM technology selection, system architecture, and compliance requirements. Our expert guidance ensures your CRM is optimized for workflow automation, patient engagement, interoperability, and long-term operational efficiency.

CRM Software Upgrades & Customization

We modernize your existing healthcare CRM platform by adding custom features, redesigning the UI/UX for better usability, and implementing seamless API integrations. Our Medical CRM Software Development upgrades enhance system performance, compliance, patient engagement, and operational efficiency.

CRM Software Support & Maintenance

Fortunesoft provides ongoing support and maintenance for your healthcare CRM, ensuring it remains secure, optimized, and compliant. From updates and bug fixes to performance monitoring and technical assistance, we help your CRM operate reliably and adapt to evolving healthcare needs.

Services Offered in Multiple Locations

We have offices in San Francisco, California, Nashville Tennessee, New York, in the US, and Bangalore, Mumbai in India. We also service clients from Delhi NCR, Chennai, Pune, Hyderabad, Ahmedabad, Toronto, Montreal, Canada, Dubai UAE, Saudi Arabia, Qatar, Kuwait, France, Italy, Switzerland, London UK, Netherlands, Ireland, Germany, and other parts of Europe.

Why Fortunesoft Excels in Product Engineering?

At Fortunesoft, we excel in product engineering by delivering high-quality solutions, driving innovation, and ensuring the seamless integration of healthcare technologies.

Product Engineering

Our expertise in healthcare product engineering ensures that your app is developed with a focus on reliability, performance, and compliance with healthcare standards.

Agile Development

We adopt agile methodologies to maintain flexibility and adaptability throughout the development process, allowing for rapid iterations and prompt adjustments based on client feedback.

DevOps Methodology

Integrating development and operations, we ensure smoother deployments, faster time-to-market, and consistent application performance.

Continuous Integration

Our continuous integration practices guarantee that code is regularly tested and integrated, reducing errors and ensuring a seamless development process.

Testimonials

What Clients Say About Us

Working with Fortunesoft on the development of our Iguana Fintech Solutions, Credit Lending Platform and Middleware Solution has been a truly positive experience. Fortunesoft team has shown a deep understanding of middleware architecture, excellent problem-solving skills, and strong expertise in API integration. Their collaborative approach and efficiency have contributed greatly to a smooth and productive development process.

Dr. Telma Ingles CEO, Kwattel SA

When I have an idea that needs to be translated into a capability, I reach out to you Fortunesoft Team. Thanks for never letting us down. I’ll be glad to refer Fortunesoft team and speak of their skill set and commitment to the projects & timelines. I’ve engaged Fortunesoft team on multiple occasions over a period of 2+ years to build Commerce and payment capabilities on SaaS and OnPrem infrastructures.

Rajagopalan M Head of Regional Solutions- Ecosystem Partnerships & Marketplaces DBS Bank, Singapore

Fortunesoft IT Innovations has been an outstanding business partner for our company. After a terrible experience using offshore developers, we took a chance on Fortunesoft IT Innovations and they have been excellent to work with. The team is relentless in following agile development processes. They took the time to learn our business and it shows in the quality of the work they do. Their team has a broad range of skillsets and were able to help us with every aspect of our start-up company.

Conner Humphrey Co-Founder, SalesC2, US

Competence, Service and Support are excellent. Our design tool works great and now generates revenue. The team is with you from building the website to making sure it runs smoothly even after the project is complete. Looking forward to creating more online solutions for our customers with fortunesoft!

Jaysond Miclat Business Development Director, CollegeWear Inc, California, US

The group was thoughtful, smart, agile, and met all of our requirements.

Sean Colandrea Co-Founder, ClinicalC2, US

I really appreciate the team’s efforts. It has been a pleasure to see this project become a reality. My hope is that the website will then stand as a testament to all of the effort invested in it by so many people. Thank you again for all of your support and assistance.

Katinka Csizmadi Communications Assistant Manager, Live Language – Glasgow, Scotland.

A pleasure to work with. The project was actually delivered ahead of schedule. Regular scrum calls were clear and efficient. On budget and ahead of schedule. We will definitely work with them again.

Robert Brown CEO, Options Away LLC – Chicago, US.

Frequently Asked Questions

Have questions? We are here to help.

Healthcare CRM software helps organizations manage patient relationships, centralize data, automate workflows, and enhance communication across healthcare teams while ensuring regulatory compliance.

Healthcare CRM software helps organizations manage patients and operations effectively. Key benefits include:

Improved Patient Engagement & Outreach: strengthen communication and build lasting relationships. Efficient Patient Data Management: centralize and organize patient records securely. Reduced Medical Errors: ensure accurate, up-to-date patient information. Data Security & Compliance: adhere to HIPAA, GDPR, HL7, and FHIR standards. Workflow Automation: streamline tasks, follow-ups, and scheduling. Advanced Reporting & Analytics: gain actionable insights to improve decision-making and care delivery.

Yes. We can integrate your existing EMR/EHR, telehealth, lab, and other healthcare systems into your CRM for seamless workflows and unified patient data.

Hospitals, clinics, telehealth providers, diagnostics centers, digital health companies, and multi-location healthcare enterprises can all benefit from customized CRM solutions.

Custom CRMs centralize patient records, automate follow-ups, track interactions, and provide actionable insights, enabling personalized care and improved patient satisfaction.

It streamlines administrative workflows, enhances collaboration across departments, improves patient engagement, and supports compliance with healthcare regulations.

Yes. Our CRMs comply with HIPAA, GDPR, HL7, and FHIR, ensuring secure data storage, encrypted communications, and role-based access control.

Absolutely. Our CRM provides dashboards, KPI tracking, predictive analytics, and real-time reports to support data-driven healthcare decisions.

Yes. Fortunesoft CRMs can be configured for multiple languages, regional compliance, and cross-location healthcare operations.

Fortunesoft serves various locations across the US, including but not limited to:

· New York, New Jersey, Connecticut – NYC, Manhattan · Baltimore, Philadelphia, Columbia – Washington DC, Virginia, Pennsylvania, Maryland, Richmond, Arlington, Pittsburgh, etc. · Nashville, Tennessee – Memphis, Gallatin, Franklin · San Francisco, Bay Area, San Jose – California, Oakland, Fremont, Sunnyvale, Mountain View, Palo Alto, Santa Clara, Cupertino, etc. · Chicago, Aurora – Illinois · Florida – Miami, Tampa, Jacksonville, Orlando · Texas – Dallas, Houston, San Antonio, Austin, Fort Worth · California – Los Angeles, San Diego, Long Beach · Boston, Massachusetts – Cambridge, New Hampshire · Georgia – Atlanta, Columbus · Colorado, Kansas – Denver, Colorado Springs

We also serve other locations across the United States and Canada. Contact us to find out how we can assist you in your city!

Our Locations

Nashville, US

Fortunesoft IT Innovations, Inc.,

180 N Belvedere Dr, Suite 7C, Gallatin, Nashville, TN 37066, United States

+1-615-298-7395

Bangalore, India

Fortunesoft IT Innovations Pvt. Ltd.,

#19, KMJ Ascend, 17 C Main, 1st Cross Road, 5th Block Koramangala Bangalore, KA 560095, India

080-42005185

San Francisco, US

Fortunesoft IT Innovations, Inc.,

Downtown Sunnyvale 640 W. California Avenue, Suite 210, Sunnyvale San Francisco, CA 94086, United States

+1-615-298-7395

Singapore

Fortunesoft IT Innovations Pte. Ltd.,

30 Cecil Street, # 19-06, Prudential Tower Singapore 049712

+65-3158-1762

Nairobi, Kenya

Fortunesoft Africa Limited

Fortis Suites, Hospital Road, Upper Hill, Nairobi, Kenya

P.O BOX 18809, 00500-Enterprise Road

[+254 117 325 335](tel:+254 117 325 335)

Sydney, Australia

Fortunesoft IT Innovations

Australia Square Plaza, Level 4,5 & 12,

95 Pitt Street, NSW, Sydney, 2000

+61-2831-14561

Nashville, US

Fortunesoft IT Innovations, Inc.,

180 N Belvedere Dr, Suite 7C, Gallatin, Nashville, TN 37066, United States

+1-615-298-7395

San Francisco, US

Fortunesoft IT Innovations, Inc.,

Downtown Sunnyvale 640 W. California Avenue, Suite 210, Sunnyvale San Francisco, CA 94086, United States

+1-615-298-7395

Bangalore, India

Fortunesoft IT Innovations Pvt. Ltd.,

#19, KMJ Ascend, 17 C Main, 1st Cross Road, 5th Block Koramangala Bangalore, KA 560095, India

+91-9900002145

Singapore

Fortunesoft IT Innovations Pte. Ltd.,

30 Cecil Street, # 19-06, Prudential Tower Singapore 049712

[+65-3158-1762](tel:+65 3158 1762)

Nairobi, Kenya

Fortunesoft Africa Limited

Fortis Suites, Hospital Road, Upper Hill, Nairobi, Kenya

P.O BOX 18809, 00500-Enterprise Road

[+254 117 325 335](tel:+254 117 325 335)

Sydney, Australia

Fortunesoft IT Innovations

Australia Square Plaza, Level 4,5 & 12,

95 Pitt Street, NSW, Sydney, 2000

[+61-2831-14561](tel:+61 2831 14561)