“This left me thinking how strange and wonderful it is to live in a society where cable executives and cable customers are forced to share the same waiting room before they see their doctor. This may be one of the underappreciated features of Canada’s single-tier health care system.” Joseph Heath recounts the story of a disgruntled Rogers customer airing her complaints face-to-face to the CEO of Rogers: they happened to have the same doctor. Not quite leveling down.