Plus: Building trust through smiles, late-night humor encodes facts, and will the public pay for AI journalism?

Social media — for those of us old enough to remember, “Web 2.0” — was once hailed as a democratizing force.

The reality has been, of course, both contradictory and convoluted. It turns out that putting communication power in the hands of the people enables not just social justice movements like Black Lives Matter and the Arab Spring, but also a populism that’s decidedly authoritarian — a public clamoring for strong-man governance that, ironically, suppresses the populace.

A democratized information sphere not only allows populist act…

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