Fifteen years ago, my 98-year-old Gran crushed her vertebrae turning over in bed. It was agony and she screamed. Our lovely GP told us what had happened, to give her whatever painkillers she could manage and reassured us it would resolve itself. We waited, three weeks later the pain disappeared, and I wrote a letter celebrating ‘the vanishing skill of watchful waiting’ (1). We had avoided medical care, miserable trolleys and saved the National Health Service time and money.

Recently, I found myself in a similar situation when my mum broke her back after a fall. Unfortunately, she was outside, so an ambulance was called and she was taken to A and E. Once in the system, scan after scan followed together with endless consultations with various medical experts and a private ambulance…

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